Grocery stores sell food, which is essential for daily survival. This fact alone makes the grocery business somewhat protected from the volatility associated with various phases of the economic cycle and allows them to retain market share considering new competition from internet retailers. Regardless of what is happening in the broader economy, shoppers will always need to buy food.
Grocery stores have been working hard to adapt to modern shopping trends. This effort has been highlighted during the coronavirus pandemic as grocers have been quick to expand their services to ensure safety and convenience for all customers. Our services include online grocery purchases, home grocery delivery, and personal grocery order processing services. While groceries will always be an essential purchase, our shopping experience solution continues to evolve.
The grocery business has notoriously low margins, but efficient supply chain management and recent pandemic driven buying has resulted in a grocery store sales surge and soaring profitability. Sales have increased in nearly all categories including fresh produce, fresh fruits, perishable items, and non-food items.
The near ubiquity of grocery stores makes them a perfect distribution point to handle the “last mile deliveries” that have proven to be difficult for e-commerce retailers. For this reason, we have made delivery part of our business model.